Advanced Self Storage - New West

It was one of those moments where things were all happening at the exact same time, traffic was wretched, product delivery took too long to offload from the truck, and I was In a bind needing storage space ASAP! I called around to a few places, but since it was getting later in the day, nobody was really willing to give me the time of day. Until I spoke to a breath of fresh air, Linda. While it was approaching end of day, Linda was hesitant to entertain the idea of renting something so late in the day, but what matters is that she actually listened to my scenario and gave me a chance to make it in. Note: Please do not come here at the end of day like I did, Give yourself time and come early. These lovely people deserve that. I wanted to breeze through all the paperwork and just sign at the dotted line But Linda was studiously Ensuring that all the T’s were crossed and all the I’s dotted, And earnestly made sure that I was aware of everything I was signing. She even made sure that I got the promo Available, and I’m a sucker for a good promo. Thanks the suggestions of both Linda, and resident manager Niko, my experience here has been amazing. I got a huge unit at a great price, the facilities are clean and very accessible, and the friendly smiles in the office are a warming touch whenever I pop in. Thanks for the great experience, Linda! I know items are safe in the hands of the team here.

I can't say enough good things about this place! Niko was attentive patient and incredibly helpful from start to finish. Even on a hectic day he managed to make everything feel just effortless He took the time to explain everything clearly making sure I understood all the details of what i was signing without any confusion at all His dedication to providing top notch service really set this place apart from other companies I've rented with The storage facility itself was clean and secure and well organized but Niko's exceptional care and professionalism made all the difference he truly went above and beyond to ensure I had a positive experience! If you're looking for a storage place with outstanding customer service Niko is your guy. Thank you, Niko, for making my difficult day a whole lot easier!

Best place I’ve stored our belongings and Nico has been my main man for three years. Personable, excellent service, and safe. It’s very clean and well kept. Highly recommend. Seriously I’ve had terrible experiences at another well known place and this place will bend over backwards to be helpful. Thanks to you guys as usual!!

Great experience at the Advanced Self Storage New Westminster location! Niko and Linda were super helpful in getting my storage needs met. Besides giving great information regarding the storage unit and process, they put effort into making a personal connection with the customer which makes a huge difference!

I highly recommend Advanced self storage. I was feeling pretty stressed moving from the island and they went over and above assuring the process was painless and easy. Nico and the team are professional, friendly, Rates are perfectly priced, communication was quick and easy. Thank you for making my life so much easier and taking the stress off my plate. Excellent customer service and great facility- clean and easy to access.